Agriculture Ultrasonic Flow Water Meter DN50-DN300
After-sales service
We operate by adhering to the principle of being the user's most trustworthy friend and providing users with our quality products and timely first-rate after-sales service. Our specific commitments are as follows:
1. After receiving the user's call, we promise to make a response within 2 hours.
2. We promise to repair any meter within one year after its date of delivery free of charge without asking for the costs of labor and components.
3. "Free repair" is only limited to the repair of the damaged main measuring unit and key functional components like transducers.
4. Repair of damaged cables is outside the promised scope.
Repair of any meter beyond its guaranty period will be made on-site, if required, with the travel expenses and cost of components covered by the user.
5. The free repair provisions shall not cover any of the following damages:
■Damage of meter due to purely artificial reasons, such as mechanical impact.
■After-sales service rendered for the repair of any meter damage caused not by the failure of the meter itself but by the shut-down or abnormal operation of the system or the user's failure to operate the meter according to the instructions.
■Damage to the meter caused by the force of Majeure, such as thunder strike.
■For the repair work done on-site for the abovementioned reasons, the travel expenses and costs of components shall be covered by the user.
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